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Last week I created 2 times cancellation for the same order, because of internet delay, I did not see the first one. But as I understand, which should NOT happen, BB can check the order status, and not allowed to cancel it 2 times.
Even when I contacted BB chat support, I was told it is possible to cancel some items, not the whole order. But which is easy for BB to check the left items, right?
In addition, after creating order cancellation, I must manually change the order status from Bezahlt to Storniert, which is also unlogic, why BB can not change is automatically?